Throughout this document, ‘we’ refers to Superstars Inflatables and its representatives, while ‘you’ refers to our website visitors and customers.
Louise Nicholson is our data protection officer and company owner. They ensure the secure storage and processing of your data. You can contact them at info@superstarsinflatables.co.uk.
To provide our services as a bouncy castle and party hire company, we need to store and process your data when you make an enquiry or place an order. This includes your name, contact details, and IP address. We also retain your information for tax and insurance purposes.
We only store and process data that you have provided directly to us and that is necessary for our business operations.
For tax and insurance purposes, we may retain your personal details for up to seven years after your last interaction with us. After this period, your data will be anonymized unless you have opted to receive ongoing communications from us.
Our data protection officer oversees access to the personal data we store. Generally, only the data protection officer and authorized staff members have access to your data.
We do not sell or provide your data to third parties for marketing purposes.
We may share your personal data with third parties when necessary for legal reasons, such as insurance claims, tax audits, or fraud prevention.
You have the right to request details of the data we store about you. We can provide a copy of your data to the email address you provided when using our services.
If you were a previous customer, we may need to retain some of your data for tax or insurance purposes. However, we will gladly comply with your deletion request to the best of our abilities.
You can adjust your marketing preferences at any time by clicking the link at the bottom of our emails or contacting us through alternative means.
Our website uses temporary cookies to enable you to place orders with us. These cookies cannot be used to identify individual visitors. Third-party cookies may also be set by other parties. For instance, we use Google Analytics to monitor website performance. Third parties have their own cookie policies.
The Information Commissioner's Office (ICO) is the UK's data protection authority. If you have an unresolved issue regarding our use of your data, you can contact the ICO.
